Limited Warranty – Techno-Fab

The most extensive and longest warranty in the industry.

TECHNO-FAB 9000 INC. (“Techno-Fab”) offers the original purchaser (“the Customer”) a limited warranty on ladder and stepladder racks, interior upfitting products, and all related components made of aluminium and stainless steel (collectively, the “Products”), excluding hardware unless otherwise stated, and subject to the exclusions described below.

1. Warranty Duration and Coverage

1.1 Duration

This warranty is valid for a period of three (3) years from the date of purchase from Techno-Fab or an authorized distributor.

1.2 Lifetime Warranty Extension

If the Product is registered within 90 days of purchase through the registration section on our website:
https://techno-fab.com/register-your-product/
the warranty is extended for the normal useful life of the Product.

1.3 Non-Transferability

The warranty applies exclusively to the Customer who made the initial purchase and cannot be transferred to any third party.

1.4 Condition of the Product

The warranty applies only to new Products that have not been modified, altered, or transformed without authorization.

2. Warranty Validity Conditions

To qualify for warranty coverage:

• Products must be assembled and installed by an authorized distributor and used according to Techno-Fab standards and the provided Guide.
• When required by Techno-Fab, assembly and installation must be performed by an authorized distributor.
• The serial number must remain visible and readable, without alteration.

3. Warranty Exclusions

a) Damage and Failures Not Covered

The following situations are excluded from warranty coverage:

• Use of inappropriate products for maintenance.
• Impacts, excessive heat, flames, solvents, acids, nails, screws, abrasion, etc.
• Scratches caused by abrasive materials or irregular handling.
• Accident, vandalism, or force majeure.

b) Normal Wear

Normal wear resulting from proper use is not covered.

c) Non-Compliance with the Guide

Techno-Fab is not responsible for damages caused by assembly, installation, or use that does not comply with the Guide.
This includes issues caused by components not supplied by Techno-Fab.

d) Authorized Distributor

If assembly or installation is performed by an authorized distributor, that distributor is solely responsible.
If performed by a non-authorized person, warranty coverage is void.

e) Labour Costs

Labour costs related to repairs or replacement are not covered.

4. Limitations and Disclaimer

This warranty constitutes a limited conventional warranty.

Any implied or express warranty other than what is described in this document is excluded.

The Customer acknowledges that the legal warranty of quality under Article 1726 of the Civil Code of Québec is excluded.

Techno-Fab’s liability is limited to the repair or replacement of defective Products. If a Product is no longer available, a similar replacement may be provided.

This warranty does not cover the watertightness of the vehicle onto which the Products are installed.

5. Claims Process

Any warranty claim must be submitted in writing to:
info@techno-fab.com
within 30 days following the discovery of the defect.

The claim must include:

• Customer name and address
• Detailed description of the defect + photos
• Date of installation and date the defect was noticed
• Address where the Product is installed
• Retailer name
• Copy of invoice (for interior products)
• Serial number (for ladder racks)

Techno-Fab reserves the right to inspect the Product before any repair.
No repair should be undertaken before this inspection, otherwise the warranty will be void.